jira servicenow integration

Jira ServiceNow integration

Jira – ServiceNow integration/synchronisation lets you connect, integrate and synchronise two tools, and integrate data between the instances used by different teams within your company and/or by your external Partners. 

Integrate issues, incidents, bugs, epics with custom fields, attachments, statuses, assignees, and more. 

Migrate from Jira to ServiceNow, or from ServiceNow to Jira.

Get full-service assistance, if needed.

Works with Jira On-Premise (Jira Server / Jira Data Center) and Jira Cloud.

3-minute setup to get you up and running asap

01. You don’t need to install the app in Jira or ServiceNow

02. To integrate Jira with ServiceNow, simply establish the connection with Jira, and with ServiceNow
(provide instance URL, login, password/API token)

03. Execute the basic field mapping (f.e. Issue – Incident)

04. Add required fields (assignees, labels, etc.).
Enable attachments sync.

Do the mapping of users, and statuses.

05. Name your integration, save the settings, and enjoy!

Jira ServiceNow integration helps you synchronize the most popular fields, and more.

Suported features
SHORT_DESCRIPTION
TITLE
Description
Statuses
comments
TABLE (INCIDENT, SERVICE REQUEST, CASE, CONTRACT, ASSET, LOG_ENTRY, CATALOG_TASK, TICKET, KNOWLEDGE, EVENT, VARIABLE, WORK ORDER)
lables
assignees
ASSIGNEMENT GROUP
Custom fields

Choose the deployment mode, that works best for you.

Getint.io can work fully behind the firewall, which is very important to most FinTech companies. Our goal is to provide service that best suits your case. Reach out to us to learn more.

SAAS

On-Permise

Our customers say it best

In one project, we decided against developing our own interface for time reasons. The AddOn is simply great and offers a cost-effective solution for many usescases. The support is really first class! In case of configuration queries or problems, someone was always available and we were able to overcome every hurdle together. My conclusion: We will now do without the development of an API much more often and use this AddOn 🙂
Christopher Franzke
Thanks a lot for the quick help and excellent assistance! Highly appreciate your service. I always got a quick, honest and to the point response, amazing support and amazing team! Many thanks

Lina Massarwa

I am truly impressed. Getint team not only built a great service, but also provide helpful support. For a great cost.

Lev Leontyev

Great app, fully integrated, easy to set up. I encountered a use case I couldn’t solve, reached out to the customer service and they’ve been really helpful AND quick in their response. The only default I can pick up is the UI which is not so friendly at first, BUT it allows a lot of custom settings, so it is worth it to push through.

 Olivier Gagneur

Been working with Getint for a few months now, and can genuinely say they are the hardest working team I’ve met! Always eager to help, to expand their product and to meet or normally exceed our expectations. Their product is easy to work with, quickly deployed and far superior to the competitor product we used to use. Highly recommended!

Richard Winstock

Powering up teams in

Watch the video tutorial on how to set it up

Go to documentation, to check more details about getint.io platform.

Looking for Jira – ServiceNow migration? Learn more about this premium feature.

One app to boost them all

JIRA

ASANA

ServiceNow

SERVICENOW

AZURE DEVOPS

AZURE DEVOPS

ZENDESK

WRIKE

FRESH SERVICE

GITLAB

GITLAB

MONDAY.COM

GITHUB

Available in the Atlassian Marketplace, or directly

Don’t wait! Integrate with us now.