Jira-Zendesk Integration - Streamline Your Workflow
Create seamless Jira Software with Zendesk integration with Getint in just 5 minutes. Friendly UI, auto-mapping, one-way or two-way integration. No code needed!
Sync
Jira
-
Zendesk
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
Jira
-
Zendesk
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your Zendesk work items into Jira work items
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Jira
-
Zendesk
Integration
Ready to simplify your workflows? Try connector on the Atlassian Marketplace and experience seamless integration between your tools. Start your 30-day free trial today and see the difference!
Zendesk Integration for Jira (2-Way Zendesk Connector)
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
Zendesk — Jira Software Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
Zendesk <-> Jira Software Migration
Need a tool that will help you migrate Zendesk to Jira Software? Getint enables seamless migration between Zendesk and Jira Software so you can streamline workflows, maintain data integrity, and accelerate project delivery.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
Does Jira integrate with Zendesk?
Yes. With a dedicated Jira Zendesk integration, you can seamlessly connect Zendesk support and Jira issues. This means when a customer raises a ticket in your Zendesk account, the details can be automatically created as a linked issue in Jira. Support agents and developers no longer have to copy information manually, and both sides always see the most recent updates.
How does the Jira–Zendesk integration help support and development teams?
The integration creates a direct bridge between support teams in Zendesk and development teams working in Jira. For example, new Zendesk tickets can be converted into Jira issues for bug fixes, incident management, or feature requests. Updates, comments, and custom fields stay synced, so each Jira user and agent on the Zendesk side has the same context without switching tools.
Can I choose what data syncs between Jira and Zendesk?
Yes, you get complete control over the process. The integration allows you to set sync rules with granular control—deciding which new tickets should trigger linked Jira issues, which custom fields should be copied, and whether to include private comments. This flexibility ensures you only sync what’s useful, avoiding clutter and keeping sensitive details safe.
What Jira versions work with the Zendesk integration?
The app supports Jira Cloud, Jira Server, and Jira Data Center, making it suitable for organizations of any size. Whether you’re running Atlassian Jira in the cloud or maintaining an on-premise setup, the Zendesk integration keeps your zendesk tickets and jira issues synced in real time.
How do I set up the Jira–Zendesk integration?
The setup is straightforward. After connecting your Jira account and Zendesk account, admins can configure field mappings, define triggers, and link workflows. Once enabled, new tickets in Zendesk can be automatically updated in Jira, and any new issue in Jira can sync back to Zendesk. Step-by-step documentation and support are provided, so even complex use cases—like multiple zendesk instances or advanced sync rules—can be handled with ease.
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