Jira-ServiceNow Integration - Streamline Your Workflow
Create seamless Jira Software with ServiceNow integration with Getint in just 5 minutes. Friendly UI, auto-mapping, one-way or two-way integration. No code needed!
Sync
Jira
-
ServiceNow
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
Jira
-
ServiceNow
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your ServiceNow work items into Jira work items
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Jira
-
ServiceNow
Integration
Ready to simplify your workflows? Try connector on the Atlassian Marketplace and experience seamless integration between your tools. Start your 30-day free trial today and see the difference!
ServiceNow Integration for Jira (ServiceNow Connector)
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
ServiceNow — Jira Software Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
ServiceNow <-> Jira Software Migration
Need a tool that will help you migrate ServiceNow to Jira Software? Getint enables seamless migration between ServiceNow and Jira Software so you can streamline workflows, maintain data integrity, and accelerate project delivery.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
Can Jira and ServiceNow be integrated?
Yes. With Getint, you can set up a Jira–ServiceNow integration in just a few minutes—no coding required. The app connects your Jira instance (Jira Software, Jira Cloud, or Jira Service Management) with your ServiceNow instance, allowing two-way sync of incidents, change requests, bugs, and service requests. This ensures IT teams and developers work seamlessly across the two platforms without switching tools.
What data can sync between Jira and ServiceNow?
Our Jira ServiceNow integration supports flexible field mapping so you can synchronize ServiceNow incidents, change requests, assignment groups, comments, work notes, and custom fields with Jira issues, epics, or projects. Attachments, SLA timestamps, and even ServiceNow incident events can be included. The integration gives you full control over what data is shared, how it’s logged, and whether synchronization is one-way or bi-directional.
How secure is the Jira–ServiceNow integration?
Security is a core part of every Jira integration we deliver. Getint is ISO 27001 / 27018 certified, SOC 2 Type II audited, and GDPR compliant. All connections rely on REST APIs with API tokens (or API keys if required) to authenticate safely between systems. For enterprises with stricter requirements, the integration is available both as SaaS and on-prem, so customers can keep data within their own environment while staying compliant.
Can I integrate multiple Jira and ServiceNow instances?
Yes. Many enterprise customers use Getint to connect multiple instances of Jira and ServiceNow. For example, one Jira Cloud project can be integrated with several client ServiceNow instances, each with unique field mapping and configuration. This setup is common for managed service providers who need to manage workflows across different customers while keeping processes and logs consistent.
How do I get started with Jira–ServiceNow integration?
You can start directly from the Atlassian Marketplace. After installing the app, simply select Jira, authenticate with an API token, connect your ServiceNow instance, and configure your integration name, mapping, and workflows. A default setup is available to help you create your first connection quickly, but everything can be modified later to suit your process. If you need support, our team is ready to help you configure and upgrade as your collaboration grows.
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