Jira

Integration

HaleyTek AB: Jira to Jira Integrations

HaleyTek AB, a Swedish developer of in-vehicle infotainment systems for brands like Volvo, Polestar, and Geely, replaced manual roadmap exports with Getint Jira-to-Jira integrations. By connecting with each client’s Jira instance, the company now automates issue sharing, status updates, and feedback loops—eliminating manual handoffs and enabling real-time collaboration.

Find Out how we did it!

Client Overview

Industry:

Automotive

Company size:

Mid-market

Location:

Sweden

KEY STAKEHOLDER

David Klink

HaleyTek AB

Swedish software firm building infotainment systems for automotive OEMs
Works on Android Automotive OS and custom in-vehicle apps
Used manual exports to share roadmaps with clients
Replaced exports with dynamic Jira-to-Jira integrations via Getint
Scales across multiple clients, reusing configurations

Scope of Work

Jira-to-Jira Bidirectional Sync

Connected HaleyTek’s internal Jira to each client’s Jira environment for issue collaboration.

Configurable Client Integrations

Built reusable mappings and templates so new integrations could be spun up easily.

Low-Maintenance Operations

Set up integration once; minimal ongoing upkeep needed as field changes rarely occur.

Support for Edge Cases

Getint support handled client-specific inconsistencies (e.g. renamed issue types) when needed.

Integration Objective

HaleyTek’s objective was to shift from laborious manual exports of roadmaps and status snapshots to fully synchronized, real-time connections with client Jira systems. The goal: reduce errors, speed up feedback cycles, and scale integrations across multiple customers without reinventing the wheel.

Data Integration Specifics

Issue Types:

Synchronized issue types:

Roadmap Items / Features → Jira Issues
Tasks & Bugs ↔ Jira Tasks / Bugs
Comments / Notes ↔ Comments

Field Mapping:

Fields synchronized:

Custom string and asset fields
Dropdowns, priority, summary, description, issue key
Comments, attachments, statuses

Scripting and Custom Development Support

Integration was implemented via Getint’s configuration UI. When unusual scenarios arose—such as a client renaming issue types—HaleyTek reached out to Getint’s support, and an engineer added adjustments that improved the platform for all customers.

Success Metrics

The integration’s success was defined by

Zero Manual Exports

HaleyTek eliminated the need for manual roadmap snapshots sent to clients.
Scalable Integrations

Configured one integration and expanded to multiple clients using shared templates.
Minimal Maintenance

After setup, very little ongoing tuning has been needed.
Responsive Support Intervention

Getint support quickly addressed edge-case issues that arose during usage.

Vendor Selection Process

HaleyTek evaluated various integration tools and chose Getint for its combination of UI-driven configuration, flexibility, and control. David Klink emphasized that Getint allowed them to stay in charge of integration logic without requiring external dependencies. The simplicity and ease of setup were decisive.

Why Getint Stood Out?

During the vendor selection process, Getint emerged as the preferred choice due to:

Built-in Integration

No need for an external hub, ensuring easier maintenance

User-Friendly Interface

Accessible for standard Jira administrators, with straightforward configuration

Reliability and Low Maintenance

Set-and-forget functionality

Cost-Effectiveness

Balanced pricing for the value delivered

Responsive Support

Prompt and effective assistance during setup and troubleshooting

800 000 +

Active Users

5 000 +

Installations

3.8 / 4

Rating

7 mln

Integrations Daily

Our Certifications

What We Accomplished

Export-Free Roadmap Collaboration

Manual exports ceased; clients now see live, synchronized data in their own Jira environments.

Reusable Integration Templates

Built templates and configurations that could be reused for new client integrations.

Autonomous Maintenance

The integration runs reliably with little to no day-to-day management.

Edge-Case Support & Enhancement

Special cases (e.g. renamed types) were addressed by Getint support, improving product robustness.

What Key Stakeholder Say

“When you’ve got it set up the first time, I do very little maintenance. … I’ve seen very little of that kind of deterioration over time. … And I remember one case … we had an issue type renamed … we contacted support, and we got help from an engineer who fixed it … that really helped us out a lot.”

David Klink

HaleyTek AB

Conclusion

Getint empowered HaleyTek AB to transition from manual exports to live Jira-to-Jira integrations—scaling collaborations with automotive clients seamlessly.

The solution combined easy setup, low maintenance, and responsive support—enabling HaleyTek to focus on delivering software-defined vehicle experiences rather than managing integrations.

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Frequently asked questions

Have questions? 
We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Why did HaleyTek switch from manual exports to integration?

Because manual exports were labor-intensive, static, and delayed — Getint enables live, automated sync between systems.

Does Getint support multiple client integrations?

Yes—HaleyTek started with one integration and then expanded reuse of configurations across multiple clients.

Is ongoing maintenance required?

Minimal—David reports doing “very little maintenance” once integrations were live.

Do you need coding to set this up?

No—the integration was configured via UI; only edge-case adjustments required support intervention.

How responsive is Getint support?

Very—support resolved client-specific quirks like renamed issue types and improvements flowed to all users.

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