Service Level Agreement (SLA)

Contact support

Supported contact channels:

Business Hours

9:00 am – 5:00 pm, Monday through Friday Timezone: GMT+01:00

Our support team is based in Gdansk, Poland. For all request we respond in 24 hours, excluding national holidays in Poland (2021) within the week.

Support for our products includes:

      • Help with configuring products.
      • Solving problems to make products running properly.
      • Answering questions about products functionality.
      • Answering sales questions and requests.
      • Assistance with upgrades.
      • Support in English and Polish languages.