Privacy Policy

Getint Privacy Policy

Last Updated: 16.06.2025

Who We Are
Scope of This Policy
What Data We Collect
How We Use Your Data
Legal Basis for Processing
Data Residency & Storage
Data Retention
Subprocessors & Data Sharing
International Transfers
Cookies & Tracking Technologies
Your Rights
Data Security
Contact Us

1. Who We Are

This Privacy Policy applies to both the Getint website (https://www.getint.io ) and the Getint application (Cloud, SaaS, and OnPremise versions). Getint is operated by:

GETINT WASIUK WIZMUR-SZYMCZAK SPÓŁKA JAWNA

UL. JANA HEWELIUSZA 11 / 811, 80-890 GDAŃSK, Poland, EU

Email: support@getint.io

2. Scope of This Policy

This policy covers how we collect, process, store, and protect personal data when you:

Visit our website
Fill in contact or demo forms
Schedule a meeting using external tools
Use our application (Getint Cloud, SaaS, or OnPremise)
Interact with our support or sales team

3. What Data We Collect

a) Website Visitors

We collect:

Name, email, company name (via forms in Webflow, Calendly, Tidycal)
Device & browser information
Pages visited, time on site, IP address
Cookie consent status

Tools used: Webflow, Calendly, Tidycal, Google Analytics, Leadinfo, Google Ads, LinkedIn Ads

b) App Users (Getint Platform)

We process:

Connection details (e.g., Jira Cloud URL, user email, encrypted personal access token)
Synchronization configuration profiles (e.g., mapped statuses, issue types, field values, user email mappings)

For Jira Cloud: this data is stored securely

For Jira Data Center: no data is stored

OnPremise: no data is stored

4. How We Use Your Data

To operate and improve the Getint application
To authenticate users and sync systems
To provide demos and customer support
To send occasional product updates or critical notifications
To analyze product and marketing performance
To run lead generation and targeted ad campaigns (Google, LinkedIn)

5. Legal Basis for Processing

Under GDPR, we rely on:

Consent – for marketing emails, cookies, and scheduling
Contractual necessity – to deliver the core functionality of the app
Legitimate interest – for product improvement, security, and B2B communication
Legal obligation – when required to comply with law

6. Data Residency & Storage

By default, Getint Cloud tenants are hosted in Germany.

We support data residency and store data independently from Atlassian in:

Germany
United States (upon customer request)

Cloud version: stores only for Jira Cloud integrations.

OnPremise version: data is fully hosted and stored by the customer behind their firewall.

Storage providers: AWS, Google Cloud, Atlassian Cloud.

7. Data Retention

Type of Data

Retention Period

App logs & connection details

~14–30 days (configurable)

Support tickets & correspondence

Up to 12 months

Analytics and cookie data

Up to 12 months

OnPremise deployments

Not stored by Getint

Users may request earlier deletion at any time by contacting us.

8. Subprocessors & Data Sharing

We do not sell, rent, or trade personal data — ever.

We only share data with trusted vendors (“subprocessors”) essential for delivering our services:

Infrastructure

AWS
Google Cloud
Atlassian Cloud
Linode

Productivity

Slack
Google Workspace
Microsoft Azure DevOps
Google Docs

Support

Atlassian Jira Service Management

Marketing & Analytics

Google Ads
LinkedIn Ads
Phantombuster
Leadinfo
Calendly
Tidycal

We ensure all subprocessors meet industry-standard security and compliance frameworks.

9. International Transfers

We store and process data primarily in the EEA. Some of our subprocessors may process data in the United States or other jurisdictions.

Where this occurs, we rely on mechanisms such as Standard Contractual Clauses (SCCs) and public commitments by vendors (e.g., participation in the Data Privacy Framework or equivalent safeguards) as legally recognized under GDPR and CCPA.

10. Cookies & Tracking Technologies

We use cookies to:

Measure website traffic and performance
Personalize ads and remarketing
Track your consent preferences

You will be shown a cookie consent banner when visiting our website. You may reject or modify your consent at any time.

11. Your Rights

Under GDPR (EEA/UK residents), you have the right to:

Access your personal data
Request correction or deletion
Withdraw your consent
Object to processing
Lodge a complaint with your Data Protection Authority

Under CCPA (California residents), you have the right to:

Know what personal data we collect
Request deletion of your data
Opt out of any “sale” or “sharing” of personal data
Note: Getint does not sell your data. We use it strictly to provide our services and never for third-party resale.

To exercise any of your rights, please email: support@getint.io

12. Data Security

We follow industry best practices to safeguard your data, including:

End-to-end encryption
Role-based access control
Secure software development lifecycle
Continuous security monitoring
Periodic audits via Vanta
Compliance with SOC2 Type II, ISO 27001, and ISO 27018

13. Contact Us

For any privacy-related inquiries or to exercise your rights, please reach out:

Data Protection Contact