Azure DevOps – Zendesk integration
Azure DevOps – Zendesk integration/synchronisation lets you connect, integrate and synchronise two work management tools, and integrate data between the instances used by different teams within your company and/or by your external Partners.
Integrate work items, incidents, tasks, bugs, with custom fields, attachments, statuses, assignees, and more.
Migrate from Azure DevOps to Zendesk, or from Zendesk to Azure DevOps.
Get full-service assistance, if needed.
3-minute setup to get you up and running asap
01. You don’t need to install the app in Azure DevOps or Zendesk
02. To integrate Azure DevOps with Zendesk, simply establish the connection with Zendesk, and with ServiceNow (provide instance URL, login, password/API token)
03. Execute the basic field mapping (f.e. Issue – Task)
04. Add required fields (assignees, labels, etc.).
Enable attachments sync.
Do the mapping of users, and statuses.
05. Name your integration, save the settings, and enjoy!
Azure DevOps Zendesk integration helps you synchronize the most popular fields, and more.
Choose the deployment mode, that works best for you.
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