Jira Software Zendesk integration

Integrate Jira & Zendesk: Streamlined, Integrated, Productive Integrating Jira with Zendesk is intuitive and productive. This merger connects a premier project management tool with a top-tier customer service platform, enabling both support and development teams to collaborate efficiently by sharing crucial data effortlessly. Experience in-depth integration as you align tickets, and feedback, adapting with custom fields, attachments, priorities, and agents. If you're looking to enhance cross-team functionality, bridge the gap between Jira and Zendesk seamlessly.

We support the integration of all the most important fields, including

Name of field
Name of field
SUMMARY
DESCRIPTION
ASSIGNEES
STATUSES
ATTACHMENTS
DATE
URL
PRIORITY
LABELS
CUSTOM FIELDS
TITLE
DESCRIPTION
ASSIGNEES
STATUSES
ATTACHMENTS
DATE
URL
PRIORITY
LABELS
CUSTOM FIELDS

3-minute setup to get you up and running asap

  • 01

    No need to install the Zendesk app or connector, simply use a Jira app.

  • 02

    Set up the connection with Jira and Zendesk.

  • 03

    Implement the fundamental types association (e.g. Issue to Task).

    04

    Map the fields like assignees, labels, and more.

    05

    Name your integration, save the settings, and relish the enhanced functionality.

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Richard Winstock

Getint platform offers and support

Advanced Scripting

Advanced Filtering

Getint Folders

Saas / OnPremise deployment

Custom development and consulting

Check out our video tutorials

Documentation: Jira Software Zendesk integration

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Migrate data between Jira Software <-> Zendesk

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What is Jira?

Jira stands testimony to Atlassian's prowess in sculpting unparalleled project management paradigms. A lynchpin for agile circles, it offers an intricate matrix for software project orchestration. Its layout fosters precision in task allocation, urgency scaling, and developmental phase monitoring. Jira's adaptability quotient has seen it branching into sectors like IT configurations and holistic business solutions. Augmented with a rich integration ecosystem, Jira remains the quintessential toolkit for progressive teams.

What is Zendesk?

Zendesk is a leading customer service and engagement platform designed to improve client relationships. Embraced by businesses around the globe, Zendesk offers a suite of tools that streamline customer support, ensuring queries are addressed promptly and efficiently. Its intuitive interface enables support teams to manage tickets, engage in real-time chats, and monitor customer feedback, all within a centralized system. As it has grown, Zendesk has expanded its offerings to encompass a broader range of customer experience solutions, serving industries from e-commerce to finance. The platform's adaptability, complemented by an extensive library of apps and integrations, solidifies Zendesk as an essential resource for organizations aiming to elevate their customer service, responsiveness, and overall customer satisfaction.

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