Jira Software Freshdesk integration
Connect Jira & Freshdesk: Streamlined, Integrated, Productive Pairing Jira with Freshdesk is intuitive and beneficial, merging the best of project management with top-tier customer support. This integration unites two industry leaders, enabling teams of all sizes to coordinate effortlessly and share information without hassle. Experience a full-fledged connection as you sync tickets, queries, issues, and more, while tailoring with specific fields, attachments, priorities, and agents. If you're considering a shift, transition between Jira and Freshdesk seamlessly without compromising on data.
3-minute Setup to Get You Up and Running ASAP
- 01
No need to install the Freshdesk app or connector; simply use a Jira app.
- 02
Set up the connection with Jira and Freshdesk.
- 03
Implement the fundamental types association (e.g. Issue to Task).
04Map the fields like assignees, labels, and more.
05Name your integration, save the settings, and relish the enhanced functionality.
Highly recommended, especially the support is incredibly helpful and takes care of questions and concerns very very quickly! An absolute recommendation!
Thanks a lot for the quick help and excellent assistance! Highly appreciate your service. I always got a quick, honest and to the point response, amazing support and amazing team! Many thanks
Been working with Getint for a few months now, and can genuinely say they are the hardest working team I’ve met! Always eager to help, to expand their product and to meet or normally exceed our expectations. Their product is easy to work with, quickly deployed and far superior to the competitor product we used to use. Highly recommended!
Getint Platform Offers and Support
Advanced Scripting
Advanced Filtering
Getint Folders
Saas / OnPremise deployment
Custom development and consulting
Check out our video tutorials
Documentation: Jira Software Freshdesk integration
Migrate data between Jira Software <-> Freshdesk
đź”’ Elevating Trust & Excellence: Proudly ISO 27001 & ISO 27018 Certified and an Atlassian Marketplace Platinum Partner
Atlassian Platinum Partner
Security ISOÂ 27018
Security ISOÂ 27001
GDPR compliant
What is Jira Software
Jira, Atlassian’s masterpiece, sets the gold standard for project alignment and issue handling. Integral to agile cohorts globally, it carves a clear route for software expeditions. Through its refined interface, task apportionment, priority gauging, and trajectory oversight become effortless. Jira’s ambit, while rooted in software, has burgeoned to encompass challenges in IT oversight and operational strategy. Its expansive adaptability quotient, augmented by diverse plug-ins, renders it a pivotal asset for teams.
What is Freshdesk?
Freshdesk is a leading customer support and helpdesk software solution created by Freshworks. Adopted by businesses across the globe, Freshdesk ensures streamlined customer service operations with its intuitive platform. Its interactive dashboard allows agents to categorize, prioritize, and resolve tickets efficiently, ensuring customer queries are addressed promptly. Beyond traditional helpdesk functionalities, Freshdesk has expanded its offerings with features like AI-driven automations, multi-channel support, and extensive reporting tools. Its adaptability, boosted by an array of integrations and extensions available in its marketplace, solidifies Freshdesk's position as an essential tool for organizations striving for exemplary customer satisfaction and operational excellence.
Exeperience a smarter way to integrate & synchronize.
Discover the power of seamless connections, bridging your favorite tools for optimized workflow and productivity. Unleash the potential of unified platforms with Getint.
BLOG