Getint in the Atlassian Ecosystem Podcast by Adaptavist

In March 2021 we had the pleasure to be guests of Ryan Spilken from Adaptavist on our first podcast as Getint.

In this blog post, we want to remind our customers and future customers about the first-ever interview and the story of how getint was born as a company.


About Ryan Spilken

Ryan Spilken is a Senior Communications and Engagement Manager

Adaptavist, speaker at the Atlassian Summit (Team 22 event), and speaker at Atlassian User Group meetings. As the host of Adaptavist’s Atlassian Ecosystem Podcast and Team Titans Podcast series, Ryan is an edutainment master. He’s been a technical trainer for Jira, a learning and development consultant, and most recently presides over digital content production at Adaptavist.


About Adaptavist

Adaptavist is a leading global Atlassian Platinum Solution Partner, supporting over half of the Fortune 500.

The Atlassian ecosystem podcast is led by Ryan and Brenda Burrell.


We met Ryan many years ago while working for Spartez (now Appfire), establishing a new company with us as Founders was an excellent opportunity to record a new podcast.


Where the Getint story started

Getint stands for Get Integration. At first, we wanted to name the company IntHub, as for the Integration Hub, but just moments before launch, someone else started the company under this name. Now, after some time we can say that it was definitely for good, Getint is simply a better name. We make jokes, that whenever we hear someone say “Get it done” or “get in” it sounds like the name of our company :).


We started the company because we always wanted to develop business-critical applications. Integrations are exactly that, and getint offers simply the best functionalities being priced very reasonably. 


You knew you wanted to go into integration. What was it about that space that was attractive to you? Why did you want to go in that direction?

The first thinking that comes to mind is expertise. We were in this space for several years, developing different integration tools, and serving thousands of customers globally. 

We believe that integrations are, and will be a must-have for companies, and teams wanting to work efficiently these days. With so many great tools, each being best at something having just one solution for all departments may not be the best solution. With getint, each department can work with best-in-class tools, and still work together with other teams, or contractors. 


What are the biggest benefits of having a platform for integrations?

At first, we thought it will simply be speed – integrating data in real-time. But along the way, we learned that it’s actually avoiding mistakes humans make while copying and pasting.


Companies can’t afford to lose the data. 


Keeping teams in real-time sync is a great value for companies, that enriches the cooperation. 

After some time we also added support for migrations from one tool to another, it was a great move. There are a lot of companies wanting to migrate from to Jira, from Azure DevOps to Jira, or the other way around. We can help them out.


Guys, there are several integration tools on the market already. What differentiates the Getint products from the others?

Our experience taught us that apps for integrations are installed by Jira Administrators and DevOps specialists. Rather technical people. So we created getint with that persona in mind. The tool is very easy to start working with (3 min setup), is highly customizable, offers advanced scripting, and has great reporting capabilities with logs preview. Additionally, our tool can work as a stand-alone platform integrating various tools like Jira, ServiceNow, Azure DevOps, and GitLab, or a Jira application integrating just Jira with 1 Azure DevOps instance. A tool can work fully behind the firewall and has very simple pricing that requires just one transaction. Last, but not least we offer to consult, and custom development services so we can make the product work as the customer wish it to work, we’re open to any feedback and improvements. 


You have a lot of different integrations already available (Jira, ServiceNow, Zendesk, Asana,, GitLab, and more), especially for a company that’s so new. Can you tell us a little bit more about some of these tools?

The architecture of the getint platform was designed to be easily scalable. So we can add new integrations pretty easily. We wanted to start with the most popular tools, supporting the most common integrations like Jira – Azure DevOps, Jira – ServiceNow, Jira – Jira, or Jira – Asana. Then it started to scale. One of our first customers, Retail Assist started by using our tool to integrate 1x with 3x ServiceNow to scale to 4x ServiceNow instances, and requesting integration with Freshservice. And we did it for them, so they could have one platform to serve the business. 

Regarding the apps themselves, they are all done on top of the same architecture, but they are slightly different if it’s about, of course, the data you are transferring between Jira and that particular app. So in ServiceNow, you have the incidents. In Asana, you have tasks. In Azure DevOps, you have similar types of issues, like stories, bugs, and so on. We have a kind of similar part for each of those apps, but then we also add some special things for each of them.


Listen to the full conversation here: