Customer Success / Support Team and IT developers

For many businesses high NPS - Net Promoter Score is the goal. To achieve this, we need to have legendary support that provides the best customer experience possible.

To be successful, we need to save the time of our agents for handling customer cases, without the need to manually copy and paste tasks to developers - neither on slack nor on Jira / Asana / Azure DevOps. Visibility of work and alignment with the development team is crucial. That is why we created getint.io. Now, your Customer Success Team can work in Trello, Zendesk or Jira Service Desk - the tools created especially for Support Teams. In the same time, the development team can work in Jira, Asana or Azure DevOps. There is no need to force anyone to use just one tool across the company. getint.io provides two-way integration - now the tools “talk” with each other making work of each of those teams effective and smooth.

Team alignment that works

Synchronize just the tasks that matter

Marketers, Developers, Designers, Stakeholders - in short, assignees. They need to get the right message at the right time, in the right tool that makes their work effective. Using getint.io, task owner decides what information is shared, with whom, and in what form (with or without chosen fields/attachments/details). Let’s be real - most of us don’t want executives or team members from other departments to snoop around our issues. Sync just the things that are relevant. After the initial configuration (you can either choose a pre-defined template or set up your own) everything works automatically.

Security

Whenever you allow someone to access your systems, you create a security risk. You need to take steps to minimize these exposures. Integrate and synchronize just the information you need. Keep it simple and minimalistic, there is no need to sync everything - keep the sensitive information safe. Do not authorize any third party application to access your data - if possible, keep everything on your servers - that is why we advise you to choose on-premise solutions, where you have every aspect of the integration under your strict control.

Automated integration

No need to remember about pushing information to the other team. You focus on the work, we make sure everything is delivered to the right system, to the right assignee. No limits here. We want to make sure, that getint.io is helpful, solving real integration and synchronization problems with no friction.

Integration reports

There is no way you will trust any tool to work with your business-critical workflows if you won’t be sure that it works properly. To be certain it does, you need proper reporting. Using getint.io you see what the tool is doing in the background - if anything is wrong, you will be instantly notified, the tool will show you what happened to help you solve the case almost instantly. If our assistance will be needed, we are here to assist you.

Save time on meetings

Managing a team that uses different tools require more meeting to keep everyone properly synced and to make sure the work is going in the desired direction. You need to provide a space for everyone to effectively collaborate, share feedback, even to brainstorm. If the team is asynchronous it makes the whole operation way more challenging. That is why proper integration is the key - save time on meetings without compromising the quality of relationships.

Select the apps, that you want to integrate.

We will send you your demo instance credential within 1 business day.

1. Select first app you want to sync

  • Jira

  • Trello

  • ServiceNow

  • Zendesk

  • Azure DevOps

  • GitHub

  • GitLab

  • Asana

  • Wrike

2. Select second app you want to sync

  • Jira

  • Trello

  • ServiceNow

  • Zendesk

  • Azure DevOps

  • GitHub

  • GitLab

  • Asana

  • Wrike

3. Get 60 days of free trial

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Why getint.io

Developed for companies of every size - from small companies to enterprises. Getint.io is a no-code solution, simple to start working - simply invite your team or partners to collaborate.

Security


Secure integrations are very important to us. We developed getint.io with small and middle-companies in mind, but in terms of security, from the very beginning, we intended to provide Enterprise-class solution. There is no such thing as too secure data ;).

Set-up assistance + customization on demand

Every paid subscription gets 3h assistance of our Customer Success Manager for training and making sure everything works well (especially important for customers with custom fields and nonstandard integrations).

Best value for money


Compare us with others and realize that we offer best value for money.
Simple pricing - choose cloud or on-premise version and that’s it! Go ahead and try the tool now, we’re the only ones that offer you 60 days trial.

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